Insurance claims support
Independent insurance repair support
We accept work from all insurers. We're independent, not a preferred repairer for any one insurer, so the choice stays with you. Some policies limit your choice, so check yours.
Check your choice of repairer
Check your policy or contact your insurer about your choice of repairer.
1
Lodge your claim
With your insurer, by phone or online. Nominate FARC as your repairer.
2
Bring us the claim number
We quote the repair and deal with the insurer's assessor directly.
3
Approval & repair
Once approved, we order parts and get to work. We keep you updated throughout.
4
Pay your excess, drive away
You settle the excess with us at pickup; the rest is between us and the insurer.
Claims questions
Do I have to use my insurer's recommended repairer?
Check your policy or contact your insurer to confirm your choice of repairer.
Will claiming cost me more than repairing privately?
Sometimes a private repair is cheaper than your excess. We'll quote both ways so you can decide.
Who talks to the assessor?
We do. Assessments happen here at the workshop and we handle the back-and-forth.
What if the other driver was at fault?
Bring whatever details you have and we'll help you understand your options before anything is lodged.
What warranty applies to my repair?
Additional warranty cover can vary depending on the work, how the repair is arranged, and the parts and paint used. Repairer, insurer or manufacturer terms may apply. Please ask about the cover and conditions for your repair. Your rights under Australian Consumer Law are not affected.
Ready when you are.
Free quotes · Insurance and private repair enquiries
Panel beating, spray painting and insurance repairs. Serving Fremantle families and businesses.